Please read the terms and conditions of our courses carefully. If you have any questions, contact your Bucksmore Homelingua course consultant.

Terms and Conditions

All our Bucksmore Homelingua programmes include

  • Personalised course
  • English tuition as per the number of hours chosen
  • Comfortable accommodation and all meals taken in your teachers’s home (packed lunch on excursions)
  • Pre-arrival online assessment test
  • Needs analysis and personalised course designed to help you achieve your study goals
  • Study materials for use during your stay
  • Student information pack on arrival
  • Personal end-of-course report & certificate of attendance
  • Two half-day excursions per week with your teacher, and one full-day excursion at the weekend for programmes lasting longer than one week
  • Total immersion and integration into the family life of your teacher
  • Insurance
  • Full support from the Bucksmore Homelingua head office before and during your stay

Non-tuition programmes (such as Farmstay) and tuition-only options include some but not all of these elements.

Bucksmore Homelingua Home tuition course Arrival and Departures

Arrivals and Departures

Bucksmore Homelingua weeks run from Sunday-Saturday* and courses can begin on any Sunday throughout the year.  Students should try to arrive at their teacher’s home between 08:00 – 22:00 on a Sunday. Other arrival / departure dates maybe available outside of the Summer season.

Teachers will meet students at the local train or bus station.  Direct taxi car transfers can be arranged for an additional fee.  We can arrange transfers from any location, please contact us for more information. Additional fees will be charged if a taxi is booked from a non-nominated airport.

*with the exception of Bucksmore Summer Focus where weeks run Tuesday-Tuesday.


Bucksmore Homelingua Home tuition junior student supervisionJunior Students

Bucksmore Homelingua does not allow junior students to travel independently to their teacher’s home using public transportation.  Under-18s must be accompanied by an adult at all times.  We work with trusted transfer companies and are able to arrange arrival and departure transfers for junior students for an additional fee.  Students aged 16 – 17 may travel independently to the teacher’s home, if there is written parental permission.

All students aged 15 and under will be assisted through check in on departure and the driver will watch as they go through security.

For students aged 16 and over, the driver will take the student to the terminal and show them the correct check-in area.  Drivers will only leave the terminal when they are satisfied that the student is safe and confident in making their way independently.

When children are travelling alone you may wish to book an unaccompanied minors (UM) service.  This means our representative will hand the student over to a member of airport staff who will stay with the child until they board the plane.  This service can be booked for any child, but most airlines require it for children under 12, and some airlines require it for children under 16.  Please check with the airline and also inform the Bucksmore Homelingua team if your child is travelling with this service in order for us to plan accordingly for the arrival/departure transfer.


Bucksmore Homelingua Home tuition course activities

Excursions and Activities

Teachers offer students a range of local leisure activities to choose from. Some of these will be free and some will incur entrance fees. This information will be given to the student by the teacher when they arrive and all options will be explained. If students choose an excursion with high entrance fees or a significant distance from the teacher’s home, they will be asked to cover the cost of travel and entrance for themselves and the teacher.  All reasonable local travel costs are included in the fees.

For junior students, special request excursions (e.g. the London Eye, Harry Potter World, Alton Towers, etc.) can be booked and paid for in advance. Juniors will never be asked directly by the teachers for money. Please contact us for further information.


Bucksmore Homelingua Student Insurance


Insurance is included in our course fees for students aged 6 – 65.  The policy covers students from arrival day to departure day and covers transport, cancellation and health. The key facts of our policy can be found here. Full terms & conditions are available on request.



Bucksmore Homelingua Qualified home tuition teachers


At Bucksmore Homelingua, we consider a good match between teachers and student to be more important than the location of your teacher’s home.  Therefore, it may not always be possible to guarantee your first choice of location, although we will do our utmost to fulfil your requests.

It may sometimes be necessary to place a student with more than one host teacher on a given course, particularly in the case of longer courses.  It may also sometimes be necessary, due to unforeseen circumstances, to change the teacher before or during the stay.  We reserve the right to do this, and we will keep students and parents informed of any such changes.

Bucksmore Homelingua, home teachers and host families in the employment of Bucksmore Homelingua are unable to accept any responsibility for any injury or damage to persons or property of students during the course.


Homelingua English home tuition cancellation

Cancellation Policy

Cancellations must be made in writing to Bucksmore Homelingua head office.  Once Course Confirmation documents have been sent, the following fees apply:

If cancellation is received more than 60 days before arrival, all fees will be refunded less the deposit. If cancellation is received 30-60 days before arrival, 50% of the course fees will be refunded. No refund will be given if cancellation is received less than 30 days before arrival, or if the student leaves once a course has started.

In the case of cancellation due to illness or family related causes, a claim can be made through the student insurance policy, provided the insurance policy conditions are met and minus any excess charges. Supporting evidence will be required.

In the event of visa refusal, all fees will be refunded minus an administration fee of £100.  Please send evidence of visa refusal to head office to claim this refund.


Bucksmore Homelinuga changes to home tuition courses

Requests for Changes

Once a placement has been confirmed by a student, Bucksmore Homelingua will make a charge of £50 for any requests for changes of area, dates or courses.  Placements are considered to be confirmed when enrolment documents are issued. Bucksmore Homelingua reserves the right to alter teachers or course at any time due to teacher illness or other unforeseen reasons. Where the teacher or course is changed by Bucksmore Homelingua, there will be no additional charges made to the student.


Bucksmore Homelingua Student behaviour policy

Student Behaviour

Bucksmore Homelingua reserves the right (without refund of fees) to remove any student from a course in the case of criminal offence or persistent antisocial or unacceptable behaviour.  Bucksmore Homelingua will not be liable for any resulting costs in the case of expulsion.


Bucksmore Homelingua Payment


We require a non-refundable deposit of £500 for UK courses or €500 for Ireland courses at the time of enrolment to confirm your course. Students are considered to be enrolled on a Homelingua programme as soon as they confirm acceptance of a teacher’s profile. Full payment is required not less than 60 days before arrival.  For bookings made within 60 days of arrival, full payment of fees will be expected 7 days after paying the deposit.  All payments for courses in the United Kingdom are to be made in Pound Sterling (GBP). Payments for courses in the Republic of Ireland are to be made in Euros (EUR).

For promotional courses, full payment is required at the time of booking to receive the full discount.


Students whose fees have not been paid in full prior to arrival will not be allowed to participate in the programme.


Important Documents

Student Code of Conduct PDF

Terms and conditions PDF

Student absence policy PDF

Bullying policy PDF

E-Safety policy PDF

Parental consent form PDF